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Warranty Replacement Request
What part are you having a problem with? (*)
Top
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Both/not sure (e.g. they wont screw together or something)
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What style is your VaporGenie (*)
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Handcarved Teak
Handcarved Walnut
Handcarved Maple
Exotic Coco-Bolo
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Classic Maple
Classic Ash
Classic Colored (black, purple, blue or green)
Classic Walnut
Not Sure-some type of Exotic
Not Sure-some type of Classic
Not Sure if I even have a VaporGenie
You must select a type of VG
Please explain the problem or defect with your VaporGenie. (*)
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You must upload a picture of the defective part. Try to show the defect up close so we can see what is wrong. It is very helpful to use the Macro feature of your camera (the little tulip icon). The image must be in .jpg format and no larger than 1000KB
Upload your picture here (*)
To receive warranty replacement a photo is required.
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"I can't possibly say enough good things about the VaporGenie. I've even convinced a friend of mine to order one of his own. Thanks so much for making a dirty habit into a healthier and more personal experience." - Bradley from St. John's