Payment

This can be caused by, but not limited to one of the following reasons:

• Incorrect Billing Address Information (Street or Zip Code)
• Incorrect digit entered or numbers transposed when entering the card information
• Insufficient funds in the account.
• Issuing bank is offline or unavailable to authorize the charge.
• Card is not authorized for Internet transactions.
• Card has been disable by the issuing bank due to fraudulent activity on the card.

Yes! We accept orders by mail. Send cash (we prefer cash) or a money order and a note telling us what you want to order, your address, and an email address or phone number and a signed statement affirming you are at least 18 years of age. If you provide an email address, you will receive an email shipping confirmation, just like our regular website orders. We accept US dollars, Swiss Francs, Euros, Canadian Loonies, Chinese Yuan and of course precious metals. Just do an approximate currency conversion-we arent picky.

Here are some tips on sending cash in the mail:

1) Sending cash is NOT illegal, so dont worry about that. Its just not recommended by most people, because cash lost in the mail is cash lost forever. We like cash because we have received a few counterfeit money orders over the years.

2) Put cash inside of something like a brochure, small book, or magazine. Or use a padded or thick envelope so the cash cannot be detected.

3) Put your correct return address on the envelope, so it will be returned to you if something goes wrong. If you want extra certainty, send it by Certified Mail. Its only a few extra bucks, but Certified Mail requires that you go to the Post Office in person.

With these simple, common sense precautions, sending cash in the mail is very safe and reliable

Our mailing address is:

VaporGenie
1404 Giles Rd
Blacksburg, Va 24060-2512

Our system sends a confirmation email immediately following a successful order. If your order was successful then you will receive a confirmation email.

Did you wait at the last pages(s) of checkout for longer than 24 hours? This can result in a session drop, giving you an empty cart and an unsuccessful order.

Did you check your spam folder? Confirmation Emails are sent from This e-mail address is being protected from spambots. You need JavaScript enabled to view it

Sorry, we do not accept PayPal, however we do accept payments via Dwolla Click here to learn more about Dwolla . Several years ago, PayPal closed our account without warning and confiscated the money in our account (a few thousand dollars), until they completed a dubious "investigation". They refused to indicate when our money would be returned to us, or why exactly it was confiscated. After sending legal threats to PayPal, our money was returned, and we were blacklisted. PayPal and VaporGenie are not on speaking terms and we don't do any business with them. See this website for more information on why doing business with PayPal sucks: http://paypalsucks.com/