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FAQs

Short FAQs

Isn't it dangerous to inhale lighter exhaust? Completely burning butane produces essentially only CO2 and water, which are harmless. Alternatively you can use the Ital Hempwick.
Does the filter release particles or gases?
Absolutely not.
Can the VaporGenie be used as a regular combustion pipe? That's a bad idea.
Do you sell Briarwood VaporGenies? No, but many people called the now discontinued Exotic VGs "Briarwood".

Is there a store in my city/zip-code that carries the VaporGenie?
We cannot keep track of which stores have VGs in stock.
How will my order be packaged... will it be discreet? Yes - The return address is "VG".
I don't have a Credit Card, can I order by mail? Yes - Cash, check or money order. Address is on this page.
Do you accept PayPal? NO. Paypal tried to rip us off a few years ago and we threatened them with legal action. Paypal sucks.
Do you ship to the country I live in? Maybe. If your country does not have lots of credit card fraud, or if you pay with cash via smail-mail. A list of countries we do and dont ship to is here.
Do you sell only the tops? Yes - click here
Can I get replacement screens from you? Yes - click here

 

Proudly Made In The USA

The VaporGenie is proudly made in the USA.

Almost all components of the VaporGenie pipe are made in the USA (about 75% on a dollar cost basis).

 

Filter Removal Video

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User Guide

Printable User Guides for Every VaporGenie

Classic Handcarved Aluminum Pipe Aluminum Bat Glass  Glass Bat SS Bat  Coil

Using the VaporGenie is easy!

Follow these 3 easy steps:

  1. Load the bowl with a loose smoking blend.

  2. DO NOT PACK! Shredded smoking blends have a high surface area that aids the vaporization process.

  3. Inhale constantly while supplying flame to the flame filter. Your draw should be about 6-8 seconds long. Use a lighter flame about 1 inch tall. It is helpful to move the flame around to get the most uniform heating. We recommend using an electronic ignition lighter because flint lighters produce toxic dust-read about this here. Do not touch the flame to the ceramic filter. This is important because touching the flame to the ceramic filter will create soot that can eventually clog the filter. Soot will also create a bad taste. Read about how to deal with soot below.

These images show correct flame height and lighter placement.

 

This picture shows the proper flame size, which is about 1 inch tall. Its not critical to have a flame exactly 1 inch tall, so its not necessary to use precision calipers like we are doing in this picture.

.

This is a good position for the flame. The proper position for the flame is to have only the tip of the flame enter the filter hole. Most of the bright yellow portion of the flame should be outside the hole, as shown here.


 

These images show INCORRECT lighter placement.
Do not hold the lighter in any of these ways!

This flame position is far too deep. The entire flame is in the hole, and the flame is touching the ceramic filter and depositing soot. This creates bad flavors and dirty vapor. It will also eventually clog the ceramic filter with soot.

This is also too deep. The flame is still touching the ceramic filter. Make sure the yellow part of the flame is outside the filter hole.

 

Dont do this either. touching the flame to the outside of the filter will also tend to create soot and bad flavors. And of course it will burn the wood.

 

Always remember:

1) With a small flame, inhale slowly.

2) With a large flame, inhale faster.

3) Do not touch the flame to the ceramic filter.

4) Your draw should be about 6-8 seconds long.

 

The idea is to balance the flame size with the rate of inhalation so you get the right temperature.

The temperature can be varied in two ways:

1) Applying more or less flame. Flame can be applied in pulses.

2) Inhaling faster or slower. Inhaling slower produces hotter temperatures.

If you don't feel like you are inhaling anything, then the temperature is too low.
So...inhale slower, or use a bigger flame.

If you inhale smoke, or taste a burned flavor, then the temperature is too high.
So...inhale faster, or use a smaller flame.

Pay attention to the flavor and mouth sensations, and adjust flame application accordingly.
It requires a little bit of practice, but its not rocket science.

It is normal to exhale slightly visible blue vapor. Typically, this visible vapor is not smoke, but rather is made of oils and flavor compounds vaporized from the smoking blend.

When the smoking material turns black, it is spent and there is nothing left but bad stuff. Dump it out.

Between hits, it is helpful to stir and redistribute the smoking blend. This will assure uniform vaporization.

 

Electronic Ignition Lighter Maintenance

  • Keep lighters clean from any type of dust (i.e., falling ashes when cigars and cigarettes are lighted, and dust from pockets when lighters are kept in your pockets). Use lighter leather covers to prevent dust from penetrating into the lighter. Over 90% of return lighters are serviced simply by blowing off excessive dirt and dust inside a lighter using compressed air (or blowing).
  • If necessary, blow off any excessive dirt and dust from the sparker area using compressed air can. Compressed air can be easily purchased from any local hardware or office supply store.
  • Electronic Piezo lighters have sensitive ignition mechanisms that require delicate handling of the ignition switch. Do not flick or press ignition switches like a fluid flint lighter at a fast pace. Operate the push-down ignition switch slowly and gently. The lighter ignition system has a split-second delayed reaction time. Fast ignition usually results in misfiring, whereas slow and gentle ignition method ensures perfect ignition every time.
  • Simply keeping a lighter free of dirt and dust, and refilling on a regular basis will lengthen the longevity of the lighter.

 

Lighter Refilling Instructions

Use only high quality butane fuel in your lighter. Make sure it says “filtered” or “refined” somewhere on the bottle. Smoke shops almost always have high quality butane available. Some good brands are Lotus, Calibri, King and Xikar. Do not use Ronson or Neon brand butane fuel. That stuff is crap.

 

  1. Make sure no open flames are nearby.
  2. Adjust the flame height to low.
  3. Bleed fuel tank by pressing down on the lighter refill valve until hissing sound stops.
  4. Shake refill can to check if it contains gas.
  5. Hold both refill can and lighter upside down in each hand.
  6. Push refill nozzle firmly all the way into lighter refill valve and hold for 15-20 seconds.
  7. Wait until lighter reaches room temperature before igniting (roughly 5-10 minutes).
  8. Reset flame height adjuster to your desired setting.

 

 

 

Is there a store in my city/my zip code that carries the VaporGenie?

We have no idea. We cannot keep track of which stores have VGs in stock. And we don't know who carries it because stores often don't buy from us directly.

If you want your local smokeshop to carry the VaporGenie pipe, please ask them to. If your store places a wholesale order (at least 10) on your recommendation, we will give you a free VaporGenie. Also, we are open to providing commissions for VG enthusiasts that initiate wholesale orders to retail stores.

Click here if you are interested in purchasing VaporGenies wholesale.


I Don't Have a Credit Card, can I order by mail?

Yes! We accept orders by mail. Send cash (we prefer cash) or a money order and a note telling us what you want to order, your address, and an email address or phone number and a signed statement affirming you are at least 18 years of age. If you provide an email address, you will receive an email shipping confirmation, just like our regular website orders. We accept US dollars, Swiss Francs, Euros, Canadian Loonies, Chinese Yuan and of course precious metals. Just do an approximate currency conversion-we arent picky.

Here are some tips on sending cash in the mail:

1) Sending cash is NOT illegal, so dont worry about that. Its just not recommended by most people, because cash lost in the mail is cash lost forever. We like cash because we have received a few counterfeit money orders over the years.

2) Put cash inside of something like a brochure, small book, or magazine. Or use a padded or thick envelope so the cash cannot be detected.

3) Put your correct return address on the envelope, so it will be returned to you if something goes wrong. If you want extra certainty, send it by Certified Mail. Its only a few extra bucks, but Certified Mail requires that you go to the Post Office in person.

With these simple, common sense precautions, sending cash in the mail is very safe and reliable

Our mailing address is:

VaporGenie
1404 Giles Rd
Blacksburg, Va 24060-2512

 

International Customers Please click here for info about shipping costs.

 

What Exactly is Vaporization?

All herbs and plant matter contain oils, flavors and other desired compounds. Examples include nicotine in tobacco and terpenes in many other herbs (such as mint).  Vaporization is the process of heating these compounds to convert them to vapor so they can be inhaled. It's the same thing as boiling. Typically, these desirable compounds boil at about 225-375 degrees Fahrenheit.

In conventional combustion smoking, the smoking blends are burned and the heat from burning vaporizes the flavor compounds. But burning also creates toxic tar and carcinogens. The byproducts of burning are the most dangerous chemicals found in smoke. Fortunately, these byproducts are only created at temperatures above about 500 degrees Fahrenheit. So, if smoking blends are heated to about 225-375 F, but no hotter, the desirable compounds are released, and the dangerous byproducts of burning are never created. That's vaporization.Vaporization is healthier, tastier and more pleasant than conventional smoking.

 

VaporGenie Parts

Bottom

Top


top
 

How does the VaporGenie Provide Vaporization?

The VaporGenie pipe relies on a totally new concept to provide the 'sweet-spot' vaporization temperatures of 225-375 degrees.

The secret to the VaporGenie pipe is the patented flame filter. The flame filter is located above your smoking blend (between the bowl and flame). In the pictures, the flame filter is located within the spherical wood part. The flame filter mixes heat from the flame with cold, ambient air. The flame filter is specially designed to mix the flame and cool air and provide vaporization temperatures.

The flame filter is also specially designed to withstand the flame heat for many years. It is made of silicon carbide, an extremely durable and nontoxic ceramic.

 

About Our Resellers

We sell Vaporgenies wholesale to many retailers online and local physical stores. However, we are discriminating about who we sell to and we attempt to enforce ethical business practices. We only sell Vaporgenies to online retailers that have a reputation for good customer service and honesty, do not lie to us or our customers, and treat us and our customers with respect. We have stopped selling Vaporgenies to a number of online retailers for misleading advertising, lying, and other unethical or dishonest behavior. So when you buy a VaporGenie from an online retailer-no matter who it is-you can be fairly confident that they will treat you well.

If a retail representative (online or physical) of our products treats you badly, we want to know about it! Please send us an email and tell us about your experience, good or bad. If we receive consistent complaints about particular retailers, we will absolutely stop selling to them. We have done this in the past to enforce our ethical business policy and will not hesitate to do it again. Our policy is simple: we dont do business with jerks.

Please do not buy VaporGenies on Amazon. All sellers of VaporGenie products on Amazon (except us) are UNAUTHORIZED. These unscrupulous sellers do not buy VaporGenies from us and refuse to adhere to our reseller agreements. We are working to eliminate this issue but in the mean time, all we can do is ask our customers not to risk buying from an unauthorized seller.

 

VaporGenie Construction

The wood of the VaporGenie pipe is finely sanded smooth and is sealed with natural a food grade varnish that reveals beautiful wood grain patterns. There are no glues, adhesives other toxic chemicals used in the VaporGenie pipe. Almost all components of the VaporGenie pipe are proudly made in the USA (about 75% on a dollar cost basis).

The ceramic filter in the VaporGenie pipe is made of high-purity silicon carbide, one of the most inert and heat-resistant ceramics known. Silicon carbide is made of only silicon and carbon, in a diamond crystal structure. Silicon carbide does not contain metals and so will not contaminate your vapor or create metallic flavors. The ceramic filter does not burn, fracture, or deteriorate. It will never need replacement.

All the metal parts in the VaporGenie pipe are either stainless steel or chrome plated for inertness. The VaporGenie pipe comes with a stainless steel screen and stainless steel bowl.

The length (from mouthpiece to the center of the bowl) of the Maple VG is 4.5 inches, and the length of the Handcarved pipes is 5.7 inches.

 

Can the VaporGenie be used as a regular combustion pipe?

NO! DO NOT do this! Using the bottom portion of the VaporGenie pipe as a combustion pipe will ruin it for use as a vaporizer. It will forever taste like terrible tar and burned popcorn. Don't do it. If you do, you will quickly understand why the VaporGenie pipe and vaporizing are so great and why combustion smoking is so awful. Also, using a handcarved VG as a combustion pipe can damage the pipe and cause the stainless steel bowl to come loose. This damage is NOT covered by our warranty.

 

Flint lighters produce toxic dust

We recommend using an electronic ignition (piezoelectric) butane lighter (or the Ital Hempwick lighter) instead of a conventional 'flint' lighter because 'flint' lighters produce toxic 'flint' dust.  This toxic dust is visible and appears as smoke when a flint lighter is ignited. This flint dust contains "misch metal", an alloy of rare earth metals (neodymium, samarium, cerium, lanthanum etc). Rare earth metals are known to be toxic, especially when in the form of inhaled microscopic particles. Hence, we think that inhalation of flint dust should be avoided. And the best way to avoid flint dust is to use an electronic ignition (piezo) lighter. Please note that the issue of rare earth dust inhalation is not specific to the VaporGenie. Anyone using a flint lighter to light a cigarette or smoke a pipe is inhaling rare earth dust. Any smoker concerned about their health should use an electronic ignition lighter. Below is an abstract describing the toxic effect of rare earth metals on lung tissue. Not good. They are slightly less toxic than cadmium to lung tissue.

Flint dust accumulates on the VaporGenie ceramic filter, forming a visible orange/red discoloration. This discoloration does not affect the performance of the VaporGenie. It is merely an indication that a flint lighter has been used.

If you must use a flint lighter, we recommend waiting for the flint dust to disperse before inhaling. Dont inhale the dust.

The Ital Hempwick we offer does not produce flint dust of course. The Ital Hempwick must be ignited with a lighter. We have been working with Lotus to bring back the awesome L11 lighter. We will have them available again hopefully in March.

ABSTRACT: Cytotoxicity of the rare earth metals cerium, lanthanum, and neodymium in vitro: comparisons with cadmium in a pulmonary macrophage primary culture system.
Palmer, R J : Butenhoff, J L : Stevens, J B
Environ-Res. 1987 Jun; 43(1): 142-56
The rare earth metals cerium, lanthanum, and neodymium each were evaluated in an in vitro cytotoxicity assay system using adult, male Sprague-Dawley rat pulmonary alveolar macrophages. Both the soluble chloride form of these metals and their insoluble metal oxides were studied. For comparison purposes, the cytotoxicities of cadmium chloride and cadmium oxide were also quantified in this test system. In general, regardless of the cytotoxicity parameter measured, i.e., cell viability, lysosomal enzyme leakage, or changes in cell surface morphology, cadmium was more toxic to these cells than were the rare earth metals. Of the rare earth metals studied, lanthanum chloride (lethal concentration LC50 = 52 microM), cerium chloride (LC50 = 29 microM), and neodymium oxide (LC50 = 101 microM) displayed significant cytotoxicity in this test system. Cadmium chloride exhibited an LC50 value of 28 microM, and cadmium oxide 15 microM. These findings suggest that rare earth metal fumes should be considered as cytotoxic to lung tissue and therefore potentially fibrogenic.

Want to read all the gory, geeky details of this study? Download the full paper HERE.

 

My VaporGenie doesnt work as well as it used to. Whats wrong?

There are a couple possibilities:
1) There is an airflow obstruction in something that you forgot to clean. The screen and mouthpiece can obstruct airflow and create performance problems. Clean or replace these parts, and make sure the pipe is not clogged.
2) The filter might be clogged with soot. Soot can be a problem if the soot is inside the ceramic filter and not visible on the top surface. A ceramic filter that is partially clogged with soot will not work as well. See our other articles for info on filter and soot removal. If you cannot remove the soot, the only solution is to buy a new top, which we sell for $25. See the Replacement Tops Page if you think you need a new filter top. With proper use, VG filters will last for many years and will never become clogged with soot. DO NOT touch the flame to the ceramic!

 

Isn't it dangerous to inhale lighter exhaust?

Completely burning butane produces essentially only carbon dioxide and water vapor, which are harmless. Other compounds are created in trace amounts (partially combusted hydrocarbons, NOx etc). Lighter exhaust is invisible, which is an indication that it contains little soot. Butane lighters burn quite clean, provided that the flame is undisturbed (i.e. not flickering or touching the filter). A flickering flame, or a flame that is touching the sides of the intake will produce undesirable unburned hydrocarbons. Consequently, technique affects the cleanliness of the vapor. However, even sloppy use of the VaporGenie will not produce nearly as much toxic material as found in smoke. Lighter exhaust is a LOT cleaner than a regular pipe, and that is very apparent once you try the VaporGenie.

There will necessarily be some toxic material in the lighter exhaust, however. We believe that more toxins and weird chemicals are released from the plant matter being vaporized (compared to the lighter exhaust), especially if it is overheated. Even in electric vaporizers, there is some tar and toxic chemical production. It is impossible to completely eliminate exposure.

Always remember that you get the cleanest vapor when the flame is not disturbed, flickering or touching anything. You don't want the flame to flicker or touch the filter or sides of the pipe.

We have found that some people (perhaps 10-15%) appear to be especially sensitive to butane lighter exhaust. For these people, we strongly recommend the Ital Hempwick lighter, which we sell (see the lighters page). The Ital Hampwick is made of organic hemp twine saturated with beeswax. The exhaust from the Ital Hempwick has a pleasant beeswax flavor.

 

Cleaning Your VaporGenie

The VaporGenie produces very little tar when used properly, so it only needs cleaning occasionally. The screen can be removed for cleaning by rotating it with a needle so that it "unscrews" via the threaded bowl, or by simply pulling it out with tweezers. This will reveal the wire coil that holds up the screen. The wire coil can be removed by pulling with pliers. The screen and wire coil can be cleaned by wiping or soaking in alcohol. The steel bowl can be cleaned with an alcohol swab. Do not get alcohol on the wood because this can damage the finish.

The bottom pipe portion and mouthpiece can be cleaned with a pipe cleaner. First, pull out the mouthpiece. Pull a pipecleaner through the mouthpiece to clean it. Similarly, the pipe can be cleaned by running a pipecleaner through it. Insert the pipecleaner into the mouthpiece end, and pull it from the steel bowl with tweezers or pliers. We recommend using two pipecleaners side-by-side so that the pipe hole gets a good scrub.

 

Torch Lighters

"Torch" lighters have a noisy blue jet flame, and burn butane. We are unsure whether to recommend torch lighters. On one hand, some VaporGenie users like using them and say they work well. Others dont like them at all. We generally dont like using torch lighters.  In our experience torch lighters produce too much heat that can make temperature control difficult, and increase the chance of burning. Also, the flame from a torch lighter is nearly invisible, and so is harder to position accurately, thereby increasing the chance of acidentally burning the wood of the VaporGenie. On the other hand, some VaporGenie users much prefer using a torch lighter. Perhaps there are some particular kinds of torch lighters that work well. We dont know. Please provide your feedback on this issue so we can provide better recommendations about torch lighters.

 

Glass VG Cleaning

We don't have any specific instructions or recommendations for cleaning your glass VG. The glass VaporGenie can be cleaned with any of the commonly available glass pipe cleaners (e.g. Grunge Off, Formula 420, Purple Power etc). Also, isopropyl alcohol+salt, or hot soapy water work well. Cleaners, solvents and soapy water will not harm the ceramic filter, so the top can be soaked in or wiped with these cleaning agents as well.

 

Does the filter release particles or gases?

Absolutely not! The ceramic filter is made of high purity, monolithic silicon carbide, SiC. SiC is completely inert in the conditions in the pipe. It does not react, or release gases or particulates. It does not contain metals. Also, the ceramic filter is monolithic (it is made of a single, continuous piece of ceramic). It is not made of sintered particles that can break off and be inhaled.

 

What is that metal wire under the screen?

That metal wire (or coil) is there to hold up the screen. Holding up the screen encourages uniform airflow over the entire surface of the screen, and this helps create uniform heating and vaporization. The wire can be removed and replaced with pliers.

 

Do you sell only the tops?

Yes, but only for prior VG customers that need a replacement. It may be that you need only to remove soot deposits from the filter. Before contacting us about a new top, please read the info about soot on the "Parts and maintenance page" page. If you still want to order replacement tops Click Here.

 

My mouthpiece broke off, and now there is a little black plastic thing stuck in the pipe.

Buy a #4 size wood screw (usually the smallest size at your hardware store) and screw it into the black plastic piece. Only go in about 2 turns. Then pull the screw out with pliers. The black plastic piece will come out with the screw.Email us if you have trouble with this, or if you cannot find a suitable screw, we can send one to you.

 

How do I remove the screen?

You pull it out, or unscrew/twist it. Use tweezers or a needle or something. We have no specific instructions on how to do this. Use your common sense. Its easy.
 

Whats the deal with soot?

Soot deposition on the ceramic filter is an important issue that all VaporGenie pipe users must be aware of. Soot will be deposited on the ceramic filter whenever the flame is contacted to the ceramic. This causes some bad things to happen: 1) the incompletely burned flame components create disagreeable flavors, unhealthy particles and dirty vapor, and 2) the soot will eventually clog the ceramic filter, rendering it unusable. This is why we always tell people to never ever contact the flame to the ceramic. The flame does not crack, burn or in any way damage the ceramic. The underlying ceramic is fine. But the soot causes problems.

Soot buildup does not happen with normal, proper use of the VaporGenie, wherein the flame is not contacted to the ceramic. Soot appears as a pitch-black area on the dark gray ceramic. Soot will not damage the ceramic, but it will eventually clog the ceramic filter after repeated improper uses. When clogged with soot, the ceramic filter will be impossible to inhale through and of course it will therefore not function. Partially clogged filters will have impaired performance.

This is what soot deposition looks like. The black circle is soot. Normal, clean ceramic appears gray. Do not worry about your filter if you notice a black spot like this. It will disappear with normal use and it will not affect the performance. The heat from the applied flame will eventually cause the soot to burn off.
This is what a soot clogged filter looks like. It is completely black. If this is what your filter looks like, you have been using your VaporGenie improperly. It will become clogged if you continue to contact the flame to the ceramic. VaporGenie does not provide warranty replacements for soot-clogged filters. Please clean the ceramic using the one of the methods described below.
 

Removing Soot

Removing soot from is accomplished by one of two different methods depending on the style of VG you have. The easiest method is to remove the filter and heat it to red hot using a propane torch. Filters can be easily removed from all Glass VGs and from New Style Classics and Handcarved tops. Removing the filter is usually done only to remove soot (accumulated from improper use). Removing the filter and retaining ring also allows for a more thorough cleaning.

Note: This procedure is NOT normal or routine maintenance. With normal use, you will NEVER need to do this with your VG. This soot-removal process is ONLY necessary if your VG has been so thoroughly abused and misused for such a long period of time that the ceramic filter is clogged with soot.

First you need to determine if you have the new style top with a user replaceable filter. In the older VG classic and Handcarved products (manufactured before July, 2011), the filters are not removable.  If your eyelet is round and not octagonal then you CAN NOT remove the filter from your VaporGenie. If you have an old style top, you can only remove soot by the vacuum cleaner method explained below.

 

 

Removing Soot from New Style Tops or Glass Bat VGs

1) Obtain curved or hooked tweezers or wire similar to the ones shown in the picture. 
2) Place the hook in the retaining ring as shown. 
3) Pull the retaining ring until it pops out. it should not require much force. In the glass bat, the other components (filter, wire support and screen) will fall out easily. In the classic top, you will need to gently tap the top or shake it until the filter falls out. Do not push or force the filter out (its fragile).

Removing the internal components facilitates a more thorough cleaning. Also, with the filter removed, soot can easily be burned away from the ceramic filter by heating it red hot with a propane torch.

In the glass bat, screen replacement requires filter removal.

CAUTION!
Do not crush or scrape the ceramic filter. So be careful, especially when replacing the filter and retaining ring. The ceramic filter is fragile and easily damaged. We sell replacement ceramic filters for VG customers ONLY (at reasonable cost: $10 including postage). The VG warranty does NOT cover crushed or eroded filters.

 

Classics & Handcarved Tops

 

Glass Bats

 

 

Removing Soot from Glass Sherlock VGs

Remove the wire retaining ring with pliers or a tweezer (grasping the tiny wire tab), and remove the ceramic filter. Then, heat the ceramic filter with a propane torch to cherry red. This will completely burn off the soot. The heat will not damage the ceramic filter. Then, replace the ceramic filter and retaining ring. Do not crush the ceramic filter when handling it.

1) Use pliers or forceps to remove the stainless steel retaining ring. Grasp the tiny metal tab. Pull gently.
2) Remove the ceramic filter. You can tap the top on a table to make it fall out. Be gentle with the ceramic filter. It is fragile and can be damaged by crushing.

 

3) Heat the ceramic filter red hot with a propane flame. This will burn off the soot and will not harm the ceramic. It may take a minute or two to completely burn off the soot. Carefully replace the ceramic filter (the ceramic filter is conical, so put the SMALL end in first). Then carefully press the retaining ring into place with pliers. Do not crush the ceramic filter.
 

Removing Soot from Old Style Tops

The best method for removing soot from old style tops is to put the filter unit on a vacuum cleaner intake. The vacuum cleaner will draw air through the filter, just like normal inhalation does. While air is being sucked into the filter, direct a lighter flame at the filter, so that the filter is heated red hot (both torch and candle flame lighters will work). Only a small portion of the ceramic will be heated red hot, and this portion can be moved around to all the areas that have soot. Do not touch the flame to the ceramic (that will deposit soot). This process is amazing to watch: the soot just disappears like it was never there. It burns away completely and cleanly, leaving no residue. If the vacuum cleaner is powerful, the air velocity through the filter might be excessive. If this is the case, then create a vent in the vacuum hose so that less air is pulled through the filter. Pictures show a side view and top view of the process. The black tube is a vacuum cleaner air intake.

We no longer recommend the water cleaning method because this damages the wood (causing it to crack) and because it leaves a residue on the ceramic. Please only use the vacuum cleaner method to remove soot from old style wooden VaporGenie pipes.

If you have a red/orange deposit on the ceramic filter, that means your VaporGenie has been used with a conventional flint lighter. Conventional flint lighters produce toxic flint dust, and this flint dust accumulates on the ceramic and appears red. This red deposit will not affect the performance of your VaporGenie. See our warning about toxic flint dust here.

Extra filter tops cost $25, and extra pipe bottoms cost $25 (including postage) - Click here for info on ordering replacement tops

 

Can I get replacement screens from you?

Yes, for FREE - click here for free replacement screens.
 

The ceramic filter moves up and down. Is that a problem?

No. We designed the VaporGenie to have a loose filter. It is perfectly normal for the filter to slide vertically in the top a little bit. It does not affect the performance of your VaporGenie. Any problems you may be experiencing are not caused by a loose filter.

 
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"This easily goes down as one of the best purchases of my life. It is such a simple and functional design and I really can't think of any downsides! Thanks for making an excellent product at a fair price!" - Mike from Virginia
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